However, should you have any questions, you can contact the Way2Go customer service line by calling (844) 542-1115 or visiting. Yes! Your debit card should come with instructions on how to set up a direct deposit from your prepaid card to your personal banking account. Can I move funds to my personal checking or savings account? You can also visit our Nevada Unemployment Calculator to get an estimate of what your weekly benefit amount will be. You can check the balance of the card to see if benefit payments have been posted by visiting. It typically takes two business days after submitting a claim to process payment. If you did not receive this card, you will need to contact the UI claims center. You should receive it within 7-10 days of filing. Unemployment compensation is distributed through the Way2Go prepaid debit card that was sent to you when you first applied for Nevada unemployment benefits. You can also visit the “claimant homepage” through the online portal to see the status of your weekly filing, including whether a benefit payment has been processed or if the department needs additional information. You will want to print or write this confirmation number down. You will receive a confirmation number once your unemployment claim is accepted-both when submitting online or via phone. How do I know if my continued claim was successfully submitted? If you have any questions about how to file your weekly claim, you will want to call back and select the option to talk to a live representative. You can file your weekly claim by phone Monday through Friday, 8 a.m. Weekly claims will be filed using the automated QuickClaim system.Īnswer the questions asked by the automated prompts, and then wait for a confirmation that your claim has been accepted. In order to file weekly claims by phone, you will need to call the UI Claim Center for the area you live and work. If the department needs additional information to process your weekly claim, you may be taken to a “fact finding” screen to answer additional questions. Click “Yes, I agree-file my claim” to submit.Click the “My answers are correct” button.Review your answers carefully on the “Confirm Answers” screen.Complete the work search activity log and answer the questions.Under “Eligible Weeks,” click the week for which you wish to claim benefits.Log in with the username and password you set up during your initial claim.Click “Sign in as an Existing Claimant”.All you have to do is follow these steps: How to file weekly claims onlineįiling a weekly claim online is easy. Failure to do so may result in a delay or denial of unemployment insurance benefits for each week you didn’t file. You will want to continue filing weekly claims, even if you are going through the appeal process. Lying or withholding information to receive benefits is considered Nevada unemployment fraud. You want to make sure everything is as accurate as possible. Whether you attended school or trainingīe sure to review all the information you provide carefully before submitting.
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